UX Case Study
Parent App UX Case Study
Parent App UX Case Study
Project Overview
Project Overview
ParentConnect aimed to create a mobile application that bridges the gap between parents and their children’s academic journeys. The goal was to design a user-friendly platform that empowers parents to actively participate in their children’s education, track their performance, and communicate seamlessly with teachers
ParentConnect aimed to create a mobile application that bridges the gap between parents and their children’s academic journeys. The goal was to design a user-friendly platform that empowers parents to actively participate in their children’s education, track their performance, and communicate seamlessly with teachers
Role
Role
UX Designer
UX Designer
Tools
Tools
Figma
Figma
Duration
Duration
12 weeks
12 weeks
Problem Statement
Problem Statement
Parents often struggle to stay informed and engaged with their child's academic progress and school activities. Traditional methods of communication between parents and teachers are often fragmented and inefficient, leading to gaps in understanding and involvement. Additionally, parents lack a centralized platform where they can easily access real-time updates on their child's performance, assignments, and school events.
Parents often struggle to stay informed and engaged with their child's academic progress and school activities. Traditional methods of communication between parents and teachers are often fragmented and inefficient, leading to gaps in understanding and involvement. Additionally, parents lack a centralized platform where they can easily access real-time updates on their child's performance, assignments, and school events.
Objectives
Objectives
To design an intuitive mobile app for parents that allows real-time tracking of their children's academic performance, facilitates easy communication with teachers, and provides insightful reports on student progress.
To design an intuitive mobile app for parents that allows real-time tracking of their children's academic performance, facilitates easy communication with teachers, and provides insightful reports on student progress.
Our Process
Our Process
Discover
Discover
Define
Define
Ideate
Design
Design
Research
Research
User Research:
Interviews and Surveys: Conducted in-depth interviews and surveys with 30 parents and 16 teachers.
Key Insights:
Need for a centralized platform for academic information.
Fragmented communication between parents and teachers.
Desire for timely updates on child’s progress and school events.
User Research:
Interviews and Surveys: Conducted in-depth interviews and surveys with 30 parents and 16 teachers.
Key Insights:
Need for a centralized platform for academic information.
Fragmented communication between parents and teachers.
Desire for timely updates on child’s progress and school events.
USER PERSONA
USER PERSONA
USER 1
USER 1
USER 1
Name: Davina
Age: 28
Occupation: Marketing Manager
Status: Single
No of Children: 2 (Ages 10 and 13)
Name: Davina
Age: 28
Occupation: Marketing Manager
Status: Single
No of Children: 2 (Ages 10 and 13)
Bio
Bio
Davina is a dedicated working mom who juggles her demanding career as a marketing manager with her responsibilities as a parent. Despite her busy schedule, she prioritizes active involvement in her children's education and academic progress. Davina believes that open communication with teachers and staying informed about her children's performance are crucial for their growth and success. However, she often finds herself overwhelmed by the numerous progress reports, assignments, and schedules across different platforms and formats. She has limited time to stay informed about the performance of her children due to her job.
Davina is a dedicated working mom who juggles her demanding career as a marketing manager with her responsibilities as a parent. Despite her busy schedule, she prioritizes active involvement in her children's education and academic progress. Davina believes that open communication with teachers and staying informed about her children's performance are crucial for their growth and success. However, she often finds herself overwhelmed by the numerous progress reports, assignments, and schedules across different platforms and formats. She has limited time to stay informed about the performance of her children due to her job.
Frustration
Frustration
Limited time and flexibility for attending in-person meetings or event.
Overwhelmed by numerous assignments across different platforms and formats
Limited time and flexibility for attending in-person meetings or event.
Overwhelmed by numerous assignments across different platforms and formats
Goal
Goal
Stay updated on her child's academic progress while managing a demanding job and ensure her child receives the necessary support at school.
Stay updated on her child's academic progress while managing a demanding job and ensure her child receives the necessary support at school.
USER 2
USER 2
Name: Alex
Age: 32
Occupation: High School Math Teacher
Status: Single
Name: Alex
Age: 32
Occupation: High School Math Teacher
Status: Single
Bio
Bio
Alex, a dedicated counselor, has been working at Mercy High School for the past eight years. He is committed to supporting students' academic, emotional, and personal growth. Alex believes in a holistic approach to creating a safe and inclusive environment for all students. Coordinating with parents can be difficult due to the number of students, as many are unable to visit the school because they work around the clock. Additionally, there is a lack of a centralized platform for resources and communication.
Alex, a dedicated counselor, has been working at Mercy High School for the past eight years. He is committed to supporting students' academic, emotional, and personal growth. Alex believes in a holistic approach to creating a safe and inclusive environment for all students. Coordinating with parents can be difficult due to the number of students, as many are unable to visit the school because they work around the clock. Additionally, there is a lack of a centralized platform for resources and communication.
Frustration
Frustration
Coordinating with parents is difficult
Lack of a centralized platform for resources and communication.
Coordinating with parents is difficult
Lack of a centralized platform for resources and communication.
Goal
Goal
Easily share updates with parents
Efficiently manage student data, provide timely feedback and updates to parents
Easy access for parents to educational resources for lesson planning.
Easily share updates with parents
Efficiently manage student data, provide timely feedback and updates to parents
Easy access for parents to educational resources for lesson planning.
User Needs
User Needs
Users require a real-time updates on their child’s academic peformance and behaviour to stay informed and respond promptly to any issues or achievements
Users require a real-time updates on their child’s academic peformance and behaviour to stay informed and respond promptly to any issues or achievements
Users want easy and direct communication channels between them and their child’s teachers for discussing their child’s progress and address concerns.
Users want easy and direct communication channels between them and their child’s teachers for discussing their child’s progress and address concerns.
Users need assurance that their child’s information is secure and their privacy is protected.
Users need assurance that their child’s information is secure and their privacy is protected.
Features & Functionalities
Features & Functionalities
To resolve user needs
To resolve user needs
AI
AI
Performance Tracking
Performance Tracking
Tracking Camera
Tracking Camera
Competitive Analysis
Competitive Analysis
Unique Features
Unique Features
Key Features
1. Dashboard:
Overview of the child’s academic performance, attendance, and events.
2. Performance Tracking:
Detailed reports on grades, assignments, and test scores.
Visual graphs and charts for easy understanding.
3. Communication:
Direct messaging with teachers.
Announcements and updates from the school.
4. Notifications:
Real-time alerts for important events and deadlines.
Customizable notification settings.
5. Calendar:
Integrated school calendar.
Syncing capability with personal calendars.
Key Features
1. Dashboard:
Overview of the child’s academic performance, attendance, and events.
2. Performance Tracking:
Detailed reports on grades, assignments, and test scores.
Visual graphs and charts for easy understanding.
3. Communication:
Direct messaging with teachers.
Announcements and updates from the school.
4. Notifications:
Real-time alerts for important events and deadlines.
Customizable notification settings.
5. Calendar:
Integrated school calendar.
Syncing capability with personal calendars.
Taskflows
Taskflows
I want to login and get to the home page
Scenario 1 :
I want to chat with my child’s teacher
I want to chat with my child’s teacher
Scenario 2 :
Scenario 2 :
Sketches
Sketches
Hi-Fi
Hi-Fi
Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk
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Let's Talk